# Already purchased the course but still being asked to upgrade to access labs

**URL:** <https://community.deeplearning.ai/t/already-purchased-the-course-but-still-being-asked-to-upgrade-to-access-labs/782753>\
**Category:** Generative AI with Large Language Models\
**Tags:** week-module-1\
**Created:** [March 9, 2025, 7:49pm UTC](https://community.deeplearning.ai/t/already-purchased-the-course-but-still-being-asked-to-upgrade-to-access-labs/782753 "2025-03-09T19:49:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![deepaksingh335](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@deepaksingh335](https://community.deeplearning.ai/u/deepaksingh335)\
**Post date:** [March 9, 2025, 7:49pm UTC](https://community.deeplearning.ai/t/already-purchased-the-course-but-still-being-asked-to-upgrade-to-access-labs/782753/1 "2025-03-09T19:49:23Z")

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When creating a post, please add:

- Week #1
- Link to the classroom item you are referring to: [Coursera | Online Courses & Credentials From Top Educators. Join for Free | Coursera](https://www.coursera.org/learn/generative-ai-with-llms/gradedLti/loNJu/lab-1-generative-ai-use-case-summarize-dialogue)
- Description (include relevant info but please do not post solution code or your entire notebook): i have already purchased the course but still being asked to upgrade to access labs

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**Author:** ![TMosh](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/tmosh/32/9321_2.png) [@TMosh](https://community.deeplearning.ai/u/TMosh)\
**Post date:** [March 9, 2025, 8:48pm UTC](https://community.deeplearning.ai/t/already-purchased-the-course-but-still-being-asked-to-upgrade-to-access-labs/782753/2 "2025-03-09T20:48:38Z")

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1. Questions about course subscriptions should go to the  
[https://www.coursera.support/s/learner-help-center?language=en\_US](https://www.coursera.support/s/learner-help-center?language=en_US)

DLAI does not manage that.

1. How long ago did you purchase the course?

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**Author:** ![deepaksingh335](https://avatars.discourse-cdn.com/v4/letter/d/848f3c/32.png) [@deepaksingh335](https://community.deeplearning.ai/u/deepaksingh335)\
**Post date:** [March 9, 2025, 10:40pm UTC](https://community.deeplearning.ai/t/already-purchased-the-course-but-still-being-asked-to-upgrade-to-access-labs/782753/3 "2025-03-09T22:40:59Z")

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Thanks.

1. Will follow subscription page.
2. purchased the course on Mar 18, 2024

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**Author:** ![TMosh](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/tmosh/32/9321_2.png) [@TMosh](https://community.deeplearning.ai/u/TMosh)\
**Post date:** [March 9, 2025, 11:07pm UTC](https://community.deeplearning.ai/t/already-purchased-the-course-but-still-being-asked-to-upgrade-to-access-labs/782753/4 "2025-03-09T23:07:22Z")

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That’s the problem. A course subscription is good for 180 days (6 months). You must complete the course within that time.