# Can't get my deeplearning.ai final certification

**URL:** <https://community.deeplearning.ai/t/cant-get-my-deeplearning-ai-final-certification/307520>\
**Category:** Sequence Models\
**Tags:** coursera-platform\
**Created:** [April 11, 2023, 10:22pm UTC](https://community.deeplearning.ai/t/cant-get-my-deeplearning-ai-final-certification/307520 "2023-04-11T22:22:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Muhammad\_Bilal\_Hanee](https://avatars.discourse-cdn.com/v4/letter/m/a87d85/32.png) [@Muhammad\_Bilal\_Hanee](https://community.deeplearning.ai/u/Muhammad_Bilal_Hanee)\
**Post date:** [April 11, 2023, 10:22pm UTC](https://community.deeplearning.ai/t/cant-get-my-deeplearning-ai-final-certification/307520/1 "2023-04-11T22:22:49Z")

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Hi! I have completed all my certifications( with financial aid) but then when I go to the completed certifications tab I see an option “ **Purchase Certification** ”. When I click on it then it shows a maintenance problem.  
Another thing is my final course sequence model shows a **Verify ID** but when I change the name it does not work. It keeps coming back on the same page.

I did my ML Specialization with financial aid and got the final certification but this time I do not know what’s going on.

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**Author:** ![TMosh](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/tmosh/32/9321_2.png) [@TMosh](https://community.deeplearning.ai/u/TMosh)\
**Post date:** [April 12, 2023, 1:08am UTC](https://community.deeplearning.ai/t/cant-get-my-deeplearning-ai-final-certification/307520/2 "2023-04-12T01:08:54Z")

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Check your Grades menu for all five courses. Verify that you don’t have any incomplete tasks.

If that’s OK, then I recommend you contact the Coursera Help Center. They administer the certificate program.

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**Author:** ![Muhammad\_Bilal\_Hanee](https://avatars.discourse-cdn.com/v4/letter/m/a87d85/32.png) [@Muhammad\_Bilal\_Hanee](https://community.deeplearning.ai/u/Muhammad_Bilal_Hanee)\
**Post date:** [April 12, 2023, 12:25pm UTC](https://community.deeplearning.ai/t/cant-get-my-deeplearning-ai-final-certification/307520/3 "2023-04-12T12:25:10Z")

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I got my certification without paying after verifying my identity.  
There is an option in settings to verify your identiy.

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Thanks