# Completed Course 5 and specialization but no certificate

**URL:** <https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721>\
**Category:** Sequence Models\
**Tags:** coursera-platform\
**Created:** [July 1, 2022, 10:27am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721 "2022-07-01T10:27:56Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![orps23124137](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@orps23124137](https://community.deeplearning.ai/u/orps23124137)\
**Post date:** [July 1, 2022, 10:27am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/1 "2022-07-01T10:27:56Z")

</div>

As the title mentioned, I’ve completed this course and the specialization, all tests are passed.

But the sequence model doesn’t give me a certificate, and the specialization doesn’t, either.

I’ve found that some other people have met this problem, but in their topics this problem seemed to go unsolved.

How am I going to deal with this problem? And please be fast because I don’t want to pay additional money for another month while I just want the certification.

---

<div class="post-metadata">

**Author:** ![orps23124137](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@orps23124137](https://community.deeplearning.ai/u/orps23124137)\
**Post date:** [July 1, 2022, 10:32am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/2 "2022-07-01T10:32:57Z")

</div>

In about 4~5 days I will have to pay for another month of the specialization, but I have already completed all of them  
Unless the ungraded parts in course 5 week 4 are counted, but that doesn’t make any sense

---

<div class="post-metadata">

**Author:** ![gent.spah](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/gent.spah/32/136423_2.png) [@gent.spah](https://community.deeplearning.ai/u/gent.spah)\
**Post date:** [July 1, 2022, 10:37am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/3 "2022-07-01T10:37:17Z")

</div>

Did you get all course certificates, if you got them all then you should get the specialization too. If you didnt get any of them, you should check that particular course.

---

<div class="post-metadata">

**Author:** ![orps23124137](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@orps23124137](https://community.deeplearning.ai/u/orps23124137)\
**Post date:** [July 1, 2022, 11:01am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/4 "2022-07-01T11:01:44Z")

</div>

The problem is I have completed all of them, including course 5, but course 5 doesn’t give me my certification, which probably also makes me not able to get the certification of the specialization.

---

<div class="post-metadata">

**Author:** ![orps23124137](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@orps23124137](https://community.deeplearning.ai/u/orps23124137)\
**Post date:** [July 1, 2022, 11:22am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/6 "2022-07-01T11:22:37Z")

</div>

It looks just like in this topic

[Did not get certificate for DLS Course 5 - Deep Learning Specialization / DLS Course 5 - DeepLearning.AI](https://community.deeplearning.ai/t/did-not-get-certificate-for-dls-course-5/137244)

---

<div class="post-metadata">

**Author:** ![Elemento](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/elemento/32/854_2.png) [@Elemento](https://community.deeplearning.ai/u/Elemento)\
**Post date:** [July 1, 2022, 11:23am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/7 "2022-07-01T11:23:20Z")

</div>

Hey @orps23124137,  
Some of the learners faced an issue with verifying their IDs, and hence, were unable to get the specialization certificates. Have you verified your ID in the Coursera account? If you have completed that, please make an issue in the [Community Help Center](https://www.coursera.support/s/community-help?language=en_US), and they will help you out. I hope this helps.

Regards,  
Elemento

---

<div class="post-metadata">

**Author:** ![orps23124137](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@orps23124137](https://community.deeplearning.ai/u/orps23124137)\
**Post date:** [July 1, 2022, 11:25am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/9 "2022-07-01T11:25:56Z")

</div>

I found maybe it’s because I haven’t done a ID verification, but I can’t do it since I don’t have either a driver’s lisence or a passport.  
And I have got the previous 4 courses’ certificate, why is 5th different from them?

---

<div class="post-metadata">

**Author:** ![Elemento](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/elemento/32/854_2.png) [@Elemento](https://community.deeplearning.ai/u/Elemento)\
**Post date:** [July 1, 2022, 11:40am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/10 "2022-07-01T11:40:43Z")

</div>

I guess the difference doesn’t lie in the course @orps23124137, it lies in the fact that issuing this course certificate will also issue you the specialization certificate, for which, I guess Coursera has mandated to have a verified ID associated with the account. Please post an issue in the Coursera support center, and they will help you out regarding this issue.

Regards,  
Elemento

---

<div class="post-metadata">

**Author:** ![Seyyed\_Hossein](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@Seyyed\_Hossein](https://community.deeplearning.ai/u/Seyyed_Hossein)\
**Post date:** [September 23, 2022, 11:08am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/11 "2022-09-23T11:08:29Z")

</div>

Hello @orps23124137  
I have the same problem. How did you solve this problem?

---

<div class="post-metadata">

**Author:** ![jenitta.jebaraj](https://avatars.discourse-cdn.com/v4/letter/j/cdc98d/32.png) [@jenitta.jebaraj](https://community.deeplearning.ai/u/jenitta.jebaraj)\
**Post date:** [September 23, 2022, 11:19am UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/12 "2022-09-23T11:19:31Z")

</div>

Hello @Seyyed_Hossein  
If you are facing problem in verifying ID proof, contact [https://www.coursera.support/s/community-help?language=en\_US](https://www.coursera.support/s/community-help?language=en_US) . They will help you

---

<div class="post-metadata">

**Author:** ![Seyyed\_Hossein](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@Seyyed\_Hossein](https://community.deeplearning.ai/u/Seyyed_Hossein)\
**Post date:** [September 23, 2022, 12:09pm UTC](https://community.deeplearning.ai/t/completed-course-5-and-specialization-but-no-certificate/151721/13 "2022-09-23T12:09:59Z")

</div>

Thank you @jenitta.jebaraj
