# Error while loading lab

**URL:** <https://community.deeplearning.ai/t/error-while-loading-lab/159654>\
**Category:** Neural Networks and Deep Learning\
**Tags:** coursera-platform\
**Created:** [July 12, 2022, 9:30am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654 "2022-07-12T09:30:16Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Gopesh\_Yadav](https://avatars.discourse-cdn.com/v4/letter/g/ea666f/32.png) [@Gopesh\_Yadav](https://community.deeplearning.ai/u/Gopesh_Yadav)\
**Post date:** [July 12, 2022, 9:30am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/1 "2022-07-12T09:30:16Z")

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Why does it show that url can’t be fetched.  
please help

 ![Python Basics with Numpy _ Coursera - Google Chrome 12-07-2022 14_58_17](https://global.discourse-cdn.com/dlai/original/3X/4/4/44c0c0b78ce29a17ac0b689260301426347e902f.png)

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**Author:** ![Rashmi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rashmi/32/17812_2.png) [@Rashmi](https://community.deeplearning.ai/u/Rashmi)\
**Post date:** [July 12, 2022, 9:48am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/2 "2022-07-12T09:48:56Z")

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Hello, Gopesh.

Are your logged in credentials functional? Try log in again.

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**Author:** ![Gopesh\_Yadav](https://avatars.discourse-cdn.com/v4/letter/g/ea666f/32.png) [@Gopesh\_Yadav](https://community.deeplearning.ai/u/Gopesh_Yadav)\
**Post date:** [July 12, 2022, 9:50am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/3 "2022-07-12T09:50:50Z")

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Yeah, i have tried logging in again but it still does not open. Could you help?

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**Author:** ![Rashmi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rashmi/32/17812_2.png) [@Rashmi](https://community.deeplearning.ai/u/Rashmi)\
**Post date:** [July 12, 2022, 9:52am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/4 "2022-07-12T09:52:47Z")

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Is your system firewall protected? or are you getting any network issue?

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**Author:** ![Rashmi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rashmi/32/17812_2.png) [@Rashmi](https://community.deeplearning.ai/u/Rashmi)\
**Post date:** [July 12, 2022, 9:56am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/5 "2022-07-12T09:56:48Z")

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If everything seems fine, then check on with this [link](https://www.coursera.support/s/article/209818553-Troubleshooting-login-and-account-issues?) that could probably guide you with some instructions and could assist you.

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**Author:** ![Gopesh\_Yadav](https://avatars.discourse-cdn.com/v4/letter/g/ea666f/32.png) [@Gopesh\_Yadav](https://community.deeplearning.ai/u/Gopesh_Yadav)\
**Post date:** [July 12, 2022, 5:02pm UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/6 "2022-07-12T17:02:55Z")

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No, I tried everything but still can’t figure it out. Please look into it as I have to submit my program before 18th july.

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**Author:** ![Rashmi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rashmi/32/17812_2.png) [@Rashmi](https://community.deeplearning.ai/u/Rashmi)\
**Post date:** [July 12, 2022, 5:19pm UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/7 "2022-07-12T17:19:37Z")

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Okay, Gopesh.

Hi, @Mubsi, could you please look at the issue. Thanks!

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**Author:** ![Mubsi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/mubsi/32/94983_2.png) [@Mubsi](https://community.deeplearning.ai/u/Mubsi)\
**Post date:** [July 13, 2022, 6:52am UTC](https://community.deeplearning.ai/t/error-while-loading-lab/159654/8 "2022-07-13T06:52:32Z")

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Hi @Gopesh_Yadav,

This seems like a Coursera related issue. I’d recommend you get in touch with the [Coursera Chat](https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera).

Thanks,  
Mubsi