# Help! My code is correct, but the grader gives me 0 points! - Week 3 Course 4

**URL:** <https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709>\
**Category:** Convolutional Neural Networks\
**Tags:** coursera-platform\
**Created:** [October 3, 2023, 6:19pm UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709 "2023-10-03T18:19:14Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Rishabh\_G](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rishabh_g/32/62197_2.png) [@Rishabh\_G](https://community.deeplearning.ai/u/Rishabh_G)\
**Post date:** [October 3, 2023, 6:19pm UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/1 "2023-10-03T18:19:14Z")

</div>

This error occurs: \* ### Platform Error: We’re experiencing some technical difficulties.

Please try submitting again in 10 minutes. If the error isn’t resolved in 24 hours, please reach out to Coursera through our Help Center.

Also, not able to get fresh copy of lab assignment. So, i can write again.

---

<div class="post-metadata">

**Author:** ![TMosh](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/tmosh/32/9321_2.png) [@TMosh](https://community.deeplearning.ai/u/TMosh)\
**Post date:** [October 3, 2023, 6:42pm UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/2 "2023-10-03T18:42:50Z")

</div>

This issue is reported to have been fixed earlier this morning. It was a Coursera technical issue.

Try logging out of Coursera, clear your browser cache, and then log in again and re-submit.

---

<div class="post-metadata">

**Author:** ![Mubsi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/mubsi/32/94983_2.png) [@Mubsi](https://community.deeplearning.ai/u/Mubsi)\
**Post date:** [October 4, 2023, 7:13am UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/3 "2023-10-04T07:13:40Z")

</div>

Hi @Rishabh_G,

Please follow Tom’s suggestions first.

If the issue persists, let me know.

Best,  
Mubsi

---

<div class="post-metadata">

**Author:** ![Rishabh\_G](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rishabh_g/32/62197_2.png) [@Rishabh\_G](https://community.deeplearning.ai/u/Rishabh_G)\
**Post date:** [October 4, 2023, 1:21pm UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/4 "2023-10-04T13:21:44Z")

</div>

I have tried this method too. Problem persists. Sir, please help me. There are 02 assignments of same week both showing same problem.

---

<div class="post-metadata">

**Author:** ![Mubsi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/mubsi/32/94983_2.png) [@Mubsi](https://community.deeplearning.ai/u/Mubsi)\
**Post date:** [October 5, 2023, 2:52pm UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/5 "2023-10-05T14:52:09Z")

</div>

Hi @Rishabh_G,

I looked at both of your assignments, and I’m able to pass with 100/100 with them.

I have refreshed your workspace. Try submitting again and let me know how it goes.

Best,  
Mubsi

---

<div class="post-metadata">

**Author:** ![Mubsi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/mubsi/32/94983_2.png) [@Mubsi](https://community.deeplearning.ai/u/Mubsi)\
**Post date:** [October 8, 2023, 5:07am UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/6 "2023-10-08T05:07:58Z")

</div>

@Rishabh_G was able to pass the assignments after refreshing the workspace.

---

<div class="post-metadata">

**Author:** ![Mubsi](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/mubsi/32/94983_2.png) [@Mubsi](https://community.deeplearning.ai/u/Mubsi)\
**Post date:** [October 8, 2023, 5:08am UTC](https://community.deeplearning.ai/t/help-my-code-is-correct-but-the-grader-gives-me-0-points-week-3-course-4/461709/7 "2023-10-08T05:08:06Z")

</div>


