Incorrectly Charged yearly instead of monthly

So i have been charged 300$ for the yearly subscription right after the trial. As far as i remember, I applied for the montlhy one and got the trial.
This is so unfair, I have submitted the ticket 2 days ago and still no one has gotten back to me. I am worried,Is there a way to talk directly to the support team ??? I am new here.

@Community-Team Can someone look into this?

Hello @Abdullah_Dilshad ,

I am sure someone will get in touch with you today. I will look into it just in case.

Please look into this as soon as possible… i am a student…and this is all that i had.