# RLHF: Video Not Loading

**URL:** <https://community.deeplearning.ai/t/rlhf-video-not-loading/618253>\
**Category:** Reinforcement Learning from Human Feedback\
**Created:** [April 29, 2024, 12:22am UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253 "2024-04-29T00:22:37Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![karthi12](https://avatars.discourse-cdn.com/v4/letter/k/838e76/32.png) [@karthi12](https://community.deeplearning.ai/u/karthi12)\
**Post date:** [April 29, 2024, 12:22am UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253/1 "2024-04-29T00:22:37Z")

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Not able to go through the course content. The videos are not loading

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**Author:** ![TMosh](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/tmosh/32/9321_2.png) [@TMosh](https://community.deeplearning.ai/u/TMosh)\
**Post date:** [April 29, 2024, 3:45am UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253/2 "2024-04-29T03:45:13Z")

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Seems to be working at this point.

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**Author:** ![Alireza\_Saei](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/alireza_saei/32/85175_2.png) [@Alireza\_Saei](https://community.deeplearning.ai/u/Alireza_Saei)\
**Post date:** [April 29, 2024, 2:11pm UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253/3 "2024-04-29T14:11:47Z")

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Hi,

Please check your connection and ensure that you are connected to the internet. You can try refreshing the webpage to see if that resolves the issue.

If you are using a VPN, please ensure that it is working properly and not causing any disruptions to your internet connection.

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**Author:** ![Deepti\_Prasad](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/deepti_prasad/32/165831_2.png) [@Deepti\_Prasad](https://community.deeplearning.ai/u/Deepti_Prasad)\
**Post date:** [April 30, 2024, 7:07am UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253/4 "2024-04-30T07:07:31Z")

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Try a different browser, or clearing cache and browsing history, then log out of deep learning.ai and Coursera, and then re-login and try again. It should work. And another issue as other mentioned could network connectivity issue.

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**Author:** ![rahul91.aggarwal](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/rahul91.aggarwal/32/164041_2.png) [@rahul91.aggarwal](https://community.deeplearning.ai/u/rahul91.aggarwal)\
**Post date:** [May 3, 2024, 2:49pm UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253/5 "2024-05-03T14:49:54Z")

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+1 , not working for me either. Only the introduction video is working.

 ![image](https://global.discourse-cdn.com/dlai/original/3X/8/0/80492c29fa290fc02c7f0b699bba0aa3d2aa292f.png)

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<div class="post-metadata">

**Author:** ![TMosh](https://sea1.discourse-cdn.com/dlai/user_avatar/community.deeplearning.ai/tmosh/32/9321_2.png) [@TMosh](https://community.deeplearning.ai/u/TMosh)\
**Post date:** [May 3, 2024, 3:15pm UTC](https://community.deeplearning.ai/t/rlhf-video-not-loading/618253/6 "2024-05-03T15:15:51Z")

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Seems to be working fine (Win10 and Firefox in North America).

 ![image](https://global.discourse-cdn.com/dlai/original/3X/5/d/5d106433350cb8860230b2d149b4bd57b8ddf172.jpeg)