System terminal in AWS sagemaker studio not responding

I was trying to work on the weeks2 practice, but when I tried to copy the notebook file in the system terminal, I noticed that I cannot even open one terminal, after click “system terminal” button, the window popped up but no proper icon showed up, and I cannot input anything. Any idea how to resolve it?

1 Like

Hi @Yongfeng_Li,

Do you need help with this still ?

Best,
Mubsi

1 Like

Hello, Mubsi,

The problem has been solved. To be honest, I did nothing but retried to run the same command many times and eventually it passed.

I have tried to delete the post but after the code running through. But it seems I can only do the edit, so I eventually remove all the content but unfortunately the post is still there.

Anyway, thank you for your followup!

Yongfeng

2 Likes

hi @Mubsi

I am facing same issue, I have tried opening terminal many times, but its blank.
Can you help me?

Thanks
Harsh

1 Like

@harsh_yadav @Yongfeng_Li Thank you for the messages. Unfortunately we cannot reproduce the problem. Could you please send the printscreen if you’ll face the same issue? Thanks in advance!

1 Like

I faced the same problem! It’s very confusing that the terminal just got nothing and I can’t enter a single word in it.

1 Like

I faced the same issue and tried for 10 times, still the same.

1 Like

I have the same issue. Nothing happens and restarted multiple times. Appreciate any help.

1 Like

@Yu_SuE @graj thank you for reporting the issue. Could you please advise the AWS account IDs with which you have this issue? (top right corner of the AWS console). Thank you!

1 Like

Thank you for your attention and reply.
My Account ID: 3896-4156-2454
Federated user: voclabs/user1911090=Geetha_Rajasekaran

1 Like

@graj thank you. We have reported this to the engineering team.

1 Like

I have the same issue.


My account ID is : 6430-5484-7851
Federated user: voclabs/user3354391=__m__r_G__ltekin

1 Like