Wrong message - "My account is deactivated"

Hi mentor,

I only miss one lab work (C3 W2) to complete this certificate. But when trying to open the lab, it tells me that my account is deactivated on 12/22/2021. I have reactivated my account after that date. So apparently there is some error in the system configuration. Can you help? Thanks!

Hi @Bridget_Huang, account is refreshed., can you pls try now.
Thanks.