Account is still in cleanup ddd

When I hit “start lab”, I always got “account is still in cleanup”. How to fix it? Thank you.

Hi Muhmut. Please fill out this form so our team can investigate your account. We will reach out to you when you can retry the lab. Thanks!

Hi @Muhmut, I’ve filled the above form for the same issue “account is still in cleanup”. How long does it take for me to start using the lab again? Thanks in advance.