Hey! It’s awesome that you’re using AI to automate customer support for your store. Just a quick heads-up from a security perspective: right now, the bot explicitly discloses that it’s powered by OpenAI and delivers information in a very direct, plain-text way.
Knowing the exact model makes it much easier for malicious actors to craft prompt injection attacks or leak your system prompt, which could pose a risk to your store’s logic and data. It might be worth updating the bot’s system instructions to mask the underlying tech stack and harden its security boundaries.