GenAI chatbot - How to restrict it to answer from given documents only

Hi All,

I am trying to build an chatGPT powered chatbot for a bank. I asked it to answer the questions based on the provided reference documents only and not respond to any other queries but it is still responding to generic queries like “what makes a bank successful?” or “which other banks you are aware of?” etc

Can anyone help me understand how we can stop this from happening?

Thanks a lot.

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