Heavy AI user looking learn more about AI to help non-tech people with AI use

Hi there,
Just a quick note of introduction as suggested.
I’ve been working in IT for about 15 years, mostly in IT Support and ITSM roles. I’m more interested by the impact of technology on humans than by the technology itself.
My goal is to eventually be able to help people, mostly non-technical people, find ways to use AI to improve their lives, while working on preventing potential risks that come with the use of AI technology.
Looking forward to learning as much as I can.
Thank you so much in advance for your help.
ChuckB

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