Hi All – Excited to be here. I’m at the beginning of the beginning.
The unusual bit is the mix with user research, service design and business analysis.
I have worked on AI strategy from a user research perspective for an AI driven SAP (future SAAS) for a highly technical role. Full disclosure I have experience of business analysis, UX research and service design (UK job descriptions)
I used a JTBD approach to map jobs across the data pipeline along with inputs/ outputs and pain points - I also developed personas ( across the pipeline) and one detailed journey for financial analysts.
This helps senior stakeholders
- Identify roles suitable for AI -and those for humans
- Create a future vision of how the organisation might work (aligning teams behind shared goals
- Gather other intel - (esp around data migration) - to prioritise AI innovations
- Start on new research streams to gather detail and other disciplines to kickstart their work too
So my question is - with this small piece of strategic work behind me…
- What skills and expertise would help set me apart for new roles?
- Could I consider roles outside of UX research and design? e.g. Solutions Architect?
- What combination of skills are sought after (outside of straight dev roles)?