C2W1PracLab1 MyPractice Lab is cannot open how i fix this

I Cannot do this lab it running non stop
I Do everything reboot and update version

Hello @Pacharaphol1219 ,
Could you try updating to a new notebook, you can follow these instructions:
-clear cache or use a different browser,
-In Coursera make sure you are logged in with the correct account
-making sure your ad-blocking software is turned off on your browser or network
Hope it helps

how can i open notebook like in instructions can you have another solutions

Hello,

  1. Try a different browser (someone was using Windows 11 and Firefox then switched to Brave and it worked)
  2. Rename the existing notebook, this is important for the get latest version to have any effect.
  3. Then click the Question Mark icon in the upper right corner of the renamed notebook and click Get Latest Version.
  4. Some learner had to stop his all his security software in a different lab to make it work. Thanks