I wanted to share a frustrating experience I’ve had with Coursera, particularly with Dr. Andrew Ng’s Machine Learning courses. Last year, I decided to invest in my learning journey by enrolling in these excellent courses, paying nearly $50 per month for five months. My main goal was to learn and apply machine learning through coding labs, which seemed promising.
The surprise came when I finished all three courses in the Machine Learning Specialization. I was excited to revisit the labs and brush up on the coding assignments I had completed earlier. But guess what? My access to the labs was revoked. I could only watch videos; I couldn’t access the coding assignments.
I’m sure many of you can relate to the frustration of losing access to content you’ve paid for. It feels absurd that once the courses are completed, all the work you’ve done just disappears, leaving you with only the free/limited content. To make matters worse, there was no prior warning about access revocation when I initially signed up for the courses.
I tried reaching out to Coursera’s support, but it seems I’m stuck in a loop with generic, robotic responses.
So, here I am, sharing this on the official partner forum for these courses. I hope that by posting here, we can collectively raise awareness about this issue and maybe catch Coursera’s attention. I believe there should be a more transparent and supportive experience for paying students.
Has anyone else faced a similar problem or has some insight on how to get this resolved? Your input and support would be greatly appreciated.