Hello everyone,
I’m Alexis from a CRM consultancy exploring how Retrieval-Augmented Generation (RAG) models can enhance our clients’ daily workflows.
Has anyone here put RAG into production for day-to-day use? I’d love to hear about:
- Concrete use cases you’ve implemented (e.g. internal knowledge bots, automated reporting, customer feedback analysis)
- Key steps you took to build your retrieval + generation pipeline
- Tangible benefits or ROI you’ve seen
- Lessons learned, best practices or pitfalls to avoid
We’re looking to offer RAG-powered solutions to our CRM customers and would greatly appreciate any insights or experience you can share.
Thank you in advance!