Impacts and benefits of AI on IT Support Specialists Community

Hello to all,
I just joined to this wonderful community to ask you guys; how CAN IT Support Technician use effectively AI on their routines tasks and thier careers growth.
Any idea or guidance would be much appreciated


Hi @Ram_Rah

welcome to the community

AI can revolutionize the role of IT Support Technicians by automating routine tasks, enhancing decision-making with predictive analytics, improving customer service, and providing 24x7 support through chatbots. Moreover, AI skills can open up new career opportunities in roles like AI Developer, Data Scientist, and more. Continuous learning is key to leveraging AI effectively.

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