Platform not working

Hi! I am experiencing problems with the platform. Videos don’t load and the course user interface seems to be broken. This is happening only in this course. I waited some days to see if this would be fixed but it is still not working.

Yes, the video in “ChatGPT Prompt Engineering for Developers → Guidelines” doesn’t load in my computer as well.

This is a workaround. You can view the course video URL as below according to the page HTML source codes:


How do you enrol in the course?

Hi everyone

Welcome to the community.

We can try some troubleshottings in order to isolate the issue:

  • Logout and log back in
  • Make sure that there is no AntVirus/VPN affecting your network connection
    1. Restore the browser to the fresh installation state in order to ensure that there is no extension/add-on or even a cache affecting the lab
  • Try another browser

If you already complete this steps and the issues still persist, we have to report this individually since it is not a general issue.

Please, report this to the platform team by:

  1. Click on the community section
  2. Click on the form link

Don’t forget to explain step by step how to reproduce the error and the troubleshooting steps you followed to workaround the issue.

I Kindly ask for your patience in this matter.

I hope you understand.

Best regards