Hi. I am having issues playing any of the video content for the course. The video never loads.
can I know what does it display??
Hi. It displays a black screen where the video should be with a loading spinner and the notebook does not load either it just displays a loading spinner too.
can you confirm if your browser is updated. if yes then clear your cache and browsing history. log out and relogin and then try opening the course again.
let me know if issue persist
Hi. I updated the browser and clear the cache. The video still won’t play. I am using Arc Browser. When I went to Chrome it works fine. Is there some issue using Arc browser?
then it’s browser issue. probably arc browser settings might not be allowing some of the features used in the course videos.
I have heard of no students successfully using the Arc browser.