I have submit the reset lab form on 14 Feb but no response.
DLAI staff does not work on the weekends.
Allow two working days for your lab to be refreshed.
I received the reset lab email an hour ago and I try to open the lap but it keep loading. I only need to finish this lab and my subscription end today ><
Hopefully a mentor for that course will be able to assist you.
We will follow up on this issue in this post.