【week 1- "start lab" cannot load--- mainland China, but with VPN on

Thanks for the help in advance.

Issue: cannot “start lab”
Course: Generative AI with large language model
exam: Week 1 lab: Generative AI Use Case: Summarize Dialogue

“start lab” cannot load, for ever, and the exam time (2 hours) is ticking.

Doing the exam now in the mainland China, but with VPN on.
I turned off all VPN connection but it still does not work.
Tried many time.

1 Like

Dear @yzhou111,

Welcome to the community!

Please try restarting your PC. If the issue persists, kindly let me know.

Hi @Girijesh , thanks for the reply. I have tried retarting computer, and it did not work. I tried other computers, not working. I tried turning on and off VPNs and in personal or company’s network, not working.
It seems still a network issue in mainland China. Do you know how other people with similar issues sovle this?
I am converned I cannot get the certificate if I cannot have this assignment done. Any alternative way? Thanks.

“Start lab” takes for ever to load

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@Girijesh Can you please help with this? I cannot do assignments without starting the lab. Thanks a lot!

1 Like

Hi @yzhou111 ,

No other learner has reported the same issue. Please have a look at the Coursera’s Help and try if their suggestions might work for you.

If nothing works, then, contact Coursera Help for further guidance.

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Dera @yzhou111,

Could you please try again? The issue appears to have been resolved, as I was just able to log in successfully and everything is working fine now.

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Hi, This is Maulik.
I am new to the platform, located in CA, US.
Taking Gen. AI , LLM course, Module 1, week 1, “Start Lab” is not responding/opening. I clicked a few times, and now waiting for 60 mins+. I am using VPN and company laptop as I can’t open this from personal computer as well. Lots of troubleshooting discussion, but can’t find troubleshooting steps to fix the issue. Please point me to the answers.
AWS at times have turned green, but lab didn’t start. Mostly stays yellow and not turning green anymore.

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I found a way to solve this. When I clicked Yellow AWS, it turned green and then I noticed it was popup blocker that was not allowing AWS window to open. When enabled, I had some login issues, but closed that window and tried again, this time it worked.

2 Likes

Dear @pmaulikv,

Welcome to the Community!

Sounds great.

Please feel free to post your questions or doubts under the appropriate category. However, kindly refrain from sharing code on this community platform.