"Account is still in clean up" error

Hello, I cannot start the lab (Generative AI with LLM - Week 1 Lab) because I have been getting an “account still clean up” message. I would appreciate any help with it. Thank you

I believe there is a form you need to complete.

Use the forum Search tool for the word “cleanup”, and I think you’ll find references to the form.

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Hi, I’m getting the same error too. I filled up the form. When can I expect the lab to start working again?

When it’s resolved, you will receive an email from the Coursera support team. In my case, it took less than 24 hours, but I guess it can vary.

24 hours is the guideline.