Completed all graded assignments, but still cannot obtain the certificate

Hi,

I completed all graded items (this includes all videos, quizzes, code assignments, reading materials and the acknowledgement at the end). However, I still cannot access the certificate and my completion is currently at 84%.

The only thing that is currently missing are code examples (seen as greyed out on the screenshot below), how can I mark them as completed? I run the code for all of them, saved the lab / jupyter notebook, so not sure what could be the issue? I am using Firefox in case the browser could be preventing stuff being logged. I have PRO subscription, so in theory I should be able to get the certification. Many thanks in advance!

Best,

Anna

Did you complete the graded coding assignments?

yes, all graded assignments completed

And you still can’t get the certificate? Perhaps @Mubsi might have a say regarding this!

This is what I can see when accessing the course, my completion jumped to 100% just now. :woman_shrugging:

1 Like

Thanks for letting me know. I have asked the team to check. I shall let know you when I hear back.

@AniaL, can you not access your certificate? I can see it here.

I can access it from the link, thanks! Not sure why it doesn’t work from the course level, maybe a front-end issue.

Thanks for confirming @AniaL.

Yes, that’s a UI mixup. The “certificate” at the bottom left on your screenshot is actually for completion of the entire professional certificate. Since, I believe, you are still left with course 2 and 3, it shows that it is still locked.

For course level completion certificates, you can look at “My Learning”:

Screenshot 2026-03-27 at 4.33.24 PM