Help! I cant save my notebook

While doing the week 1 ex 3 I couldnt create checkpoints. Futhermore autosave doesn’t work, I thought by completing the notebook in one go I would fix the issue but I got 0 points and all of my progress is lost. Auto save does not seem to work either. I already restarted the server and tried antoher browserk.

Okay let me push this to the staff and they would be able to help you out
Thank you for your patience and cooperation
Regards,
Mayank Ghogale

Hello,

Can you please contact coursera for this as it seems to be a coursera specific issue

https://www.coursera.support/s/learner-help-center

This is the link to contact them and you can find a chat button on the web page to chat with the representative from coursera and get your issue sorted out

Thank you

Regards,

Mayank Ghogale

Thanks a lot. I will conntact them now

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The other thing to check is whether anything has changed with respect to your network setup. This could be an IT problem, e.g. a firewall or proxy server or A/V software blocking the operation. Are you by any chance in a different environment than when you successfully saved notebooks in the past?

I guess the other possibility is that you were previously using the course on the 7 day free trial and you happened to get super unlucky and the 7 days ran out between when you opened the notebook and when you hit “Submit”. One other thing to note is that you should not assume that the graders here do an automatic “Save” for you. In C1 they did, but in C4 I think they don’t. That means you should always hit “Save” before you click “Submit Assignment”. But (of course) you first have to get “Save” to work. :nerd_face: