Lab 3 access issue

I came across account deactivation message when started the lab 3. I cannot start aws for the lab. I also filled out the troubleshooting form url which is listed in your course explanation under week 1 with screenshot image. Please correct this asap if you can.

For other learners who might run into the same issue: Kindly fill out this form and we’ll get back to you once we’ve reactivated your account. Thank you!