Run intio account is still in cleanup issue when starting the week3 lab after the kernel is dead

Hi ,
my kernel is dead during the RL training process, so I tried to restart the work lab from workbench page, but it keep showing ‘account is still in cleanup’ .Could anyone help on this? Thank you

Hello @haroldzhou
I found this link in forum which will help you.

It takes about a day for DLAI staff to process the requests from the form. And they don’t work on weekends.

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