Week 1 lab: Not able to submit

HI I finished the week-1 lab and after finishing when I tried to submit it I get a message I need to start the lab in order to submit it(I have completed this lab by starting it). But when I again try to run the lab in order to submit it, I get message that “AWS Account de-activated”. I need to be able to submit the lab. please help me

Hi, you should fill out this form, somebody will pick it up: