Hey @sunson29,
Unfortunately, you are facing an issue similar to this. The only thing that I can tell you to do right now is to follow the instructions in this thread. I don’t have the faintest idea as to when this issue will be resolved, since it took more than 5 weeks for Coursera to resolve a similar issue faced by me. Apologies for the inconvenience, but at this moment, we can only hope that this issue gets resolved soon.
Cheers,
Elemento