Hi Support Team,
I started Course 2 during the test phase but couldn’t complete it. Now my progress is stuck, and I can’t continue. Could you please reset my progress so I can start fresh?
Thanks!
Do you mean you want to reset the Labs, or reset the green ticks of the videos/readings.
For the labs you can reset them from within the lab, the green ticks I am not sure you can do that.
Hi there,
I enrolled in Course 2 during test phase last year, and it seems I’m stuck in the testing version 2-alpha-w1. I can only access materials from week 1, and any attempt to resume assignments or quizzes shows the message: “This item is locked because the session has ended.”
I suspect I might have been accidentally placed in an outdated testing version instead of the official one. Could you please help me reset my enrollment for Course 2 or move me to the correct version? I’m happy to provide any other details needed.
I hope this information helps clarify the issue I’m facing. Thank you so much for your assistance!
Mentors cannot do that. One of the course staff will have to handle this.
Thank you for the quick response! Got it—I’ll wait for the course staff to take a look. 
Hi @Yuanzhe_LI ,
Thank you for your patience 
I just removed you from the C2-alpha-w1 session. Please try clicking on this link and let me know if you can access the latest live version of the course (it should have 4 weeks of content): https://www.coursera.org/learn/source-systems-data-ingestion-and-pipelines/home/week/1
Jess
Hi @jessica-dlai ,
Thank you for your help! I can see the content now. Appreciate!
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