It seems the membership support organization is not working very well.
I made my payment on 04-Jan-2026, but my membership status is still not updated to Pro.
I created two support tickets using provided link in the help-center, but no resolution is done till date.
Someone should look into this process asap.
@Community-Team, perhaps you can look into this.
Has your issue been resolved?
I completed the payment today, but my membership status has not yet been updated to Pro.
same for me I have paid on 17 Jan 2026. The status still hasnt been updated to Pro
@Community-Team can u help with this it has been 3 days today after payment
Hi. Iām sorry to hear that. You may have gotten a direct message about this. Also just to make sure, may I ask if you also submitted a request form to the billing department here?
Hi, I have contacted the support using the link you mentioned and the issue has been resolved.
Thanks.
Thanks guys my issue also has been resolved!!
Everyone has been helped with their subscription issues. Hence, closing the topic.