Hello, Data Engineering Learners!
To ensure you can progress through your labs effectively, please use the specific support form linked below only if you encounter one of the following technical blockers:
When to Fill Out the Form:
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Empty AWS Console Link: The link to your AWS console appears blank or does not load.
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InvalidClientTokenID Error: You receive this specific error message while attempting to interact with a database.
Why This Happens:
These issues typically occur under the following circumstances:
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Budget Exceeded: The allocated lab budget has been reached.
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Resource Failure: Necessary lab resources failed to create during startup.
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Extended Cleanup: Your account has remained in the “cleanup” state for more than 24 hours.
Access the Support Request Form Here
Note to Testers and Mentors: If you are assisting others with these issues, please ensure they have waited at least one day if their account is in cleanup before submitting the form.
Happy learning!