Hi,
I’ve received a promotional email for Deeplearing.ai on Coursera saying that we can enroll in any course free of charge for a month. But as I request to enroll the payment is set to 50% off for the first month. Am I doing something wrong? Or am I wrong thinking it should be 0 first and for instance 44 Euros from the 2nd month?
Thank you!
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Hi @zkhatibi ,
We apologize you’re having trouble with your enrollment. While we can’t directly assist with enrollment issues on Coursera, we can guide you to the right resources!
Head over to Coursera’s Learner Help Center.
There, you’ll find the “Enrollment” section that can help you troubleshoot and resolve your issue.
We’re confident you’ll find the information you need there.
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Same here. Still 50% discount. Not resolved yet.
I raised the support case to Coursera here https://www.coursera.support/s/learner-help-center-contact-us
I suggest you to also raise a support case to Coursera, to escalate the issue.
Cousera replied me:
"Please note this support case is now closed because we opened an internal case to investigate this issue with our engineering team.
Thank you for your patience while our engineers work to resolve this issue.
If you continue to experience this issue after 14 days, you can contact us for an update."
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Same here. Hasn’t resolve yet.
I followed your suggestion and submitted a support case to Coursera.
But I could imagine this is sth that Deeplearning.ai should resolve, no?
Thanks anyway for the info.
This issue is being investigated.
Please follow this thread for updates:
I’ll close this thread to avoid duplication.