Lab 1 Account is still in Cleanup

[karkar0]

I launched the Workbench page. When I click the “Start Lab” button, at the bottom right corner, it shows “Account is still in Cleanup”, which prohibits me from accessing the AWS console. What should I do?

Thank you!

[TMosh]

Please read this thread:

Troubleshooting: Problem with Lab Access and Start Time

Hi! This topic is for reporting lab access and start time issues. Before posting on this topic. Kindly visit the FAQ first to see if your question about lab access has already been answered. If you’re seeing a lab budget, account deactivation, or account cleanup message when starting the lab, please fill out this form and we will get back to you once we’ve updated your account. This is usually resolved within the day, but can take up to 48 hours (excluding holidays/weekends). Please do not rep…