Lab1 - account is still in cleanup - Error

[SokolovaEkaterina]

I’m trying to open Lab1, but when I press the “start lab” button I have an error - “account is still in cleanup”.
How to resolve this, could you guys help me with this?

[TMosh]

Look for the FAQ (or any pinned threads) in the forum area for this course.

There you will find a link to a form you can submit for having your account fixed.

[SokolovaEkaterina]

@TMosh I couldn’t find a form, could you please send me the link?

[TMosh]

See the form link in items 7 and 8.

GenAI with LLMs Lab FAQ

1. Where are the labs? 2. How do I access the labs? 3. Why are the labs locked? I don’t see a “Launch App” button. 4. I clicked the Start Lab button but it’s taking a while for the AWS button to turn green. What should I do? 5. How do I download the notebooks? 6. How do I submit the labs or mark them as completed? 7. I got logged out and saw an “AWS account deactivated” message. What does it mean? 8. I see a “Budget exceeded”/“AWS account deactivated”/“Account is still in cleanup” message…

[SokolovaEkaterina]

@TMosh Thank you!