No name on certificate

I have completed Courses 1 and 2 of the TensorFlow professional developer series, but the certificates do not have my name on them, please! how do I get my name on the certificates?

Hello @abbakar45 ,

Is the name area blank or something else? Can you kindly share the image of what you are getting.

With regards,
Nilosree Sengupta

here they are! thank u!!
Coursera_CNN_cert.pdf (363.6 KB)
CourseraCert.pdf (363.0 KB)

I think you have to verify your identity on Coursera settings.

Hello @abbakar45 ,

Saw your pdf.
Do the verification of your name with your ID. Check these links :
https://www.coursera.support/s/article/208280166-Verify-your-name?
https://www.coursera.support/s/article/209818953-Verify-your-ID?

With regards,
Nilosree Sengupta

Hello! i tried varifying through these links just as you pointed out but, firstly there is no option for “name verification” though my name appears correctly under the personal account, secondly, when i try to verify through “the verify your ID”, i end up looping between my email inbox and the URL link you sent. However, i am being sponsored for the course by “NITDA” if in case it may be the cause of the problem.

Please contact the Coursera help center as guided here.

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thanks!

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