UNABLE TO CANCEL MY MEMBERSHIP. Submitted multiple tickets to cancel the subscription. Received the same responses ‘We’ve received your message—thank you for getting in touch!’ over and over and no action. The response says “Cancel Plan”. But I don’t see it anywhere on the website or stripe. I did this within the 7 days since I purchased it. Help me, please, Deeplearning team.
Thanks for the quick response. But can you take one more look at my account, please? Because I see another payment in my account.
Mentors/Leaders cannot see your account. We’re just volunteers.
Only DL.AI staff can do that. You’ll have to wait for them to investigate and reply.
Thanks for the reply. @Community-Team Can you take a look?
Note: It may take up to 24 hours to get a reply.
Thanks!
Will send a DM.
Hi, more or less the same issue, tried to contact the support for a week, no answer, could you please help @Community-Team ?