Week 1 Quiz Bug; moderator please help

[andreakropp]

I had internet connectivity problems when I took the quiz the first time. Now I’ve taken it 3 more times, but I’m getting multiple answers marked as incorrect because “You answered when time had elapsed.” [See picture]. This keeps occurring on each re-take. I’m unable to get over 80% because of these incorrects.

Can someone reset the whole quiz for me so I can take it with a fresh timer?

I’ve already tried logging out of Coursera and logging back in.

[Deepti_Prasad]

hi @andreakropp

did you try once clearing the cache and browsing history, and then log out and relogin in Coursera id, and try again the quiz??

Also please make sure your browser is updated based on the image on right top corner, seems your browser is mentioning relaunch to update. Just make sure you have all these checked upon.

Regards
DP

[andreakropp]

Solved. Thanks for those suggestions.