I was able to launch the AWS console about an hour ago and opened the notebook to run the pip installs. However, the notebook got disconnected in 15 mins; I reloaded the page and now I’m not able to launch the AWS console.
When I click the “Start Lab” button, it shows a message:
AWS account deactivated at 2023-08-13T17:24:28-07:00
How do I overcome it?
Maybe @esanina can you help you these kind of issues!
@mentallymental thank you for the message. Could you please check the lab again - it should work now.
Same error, but caused by different issue. I selected the wrong instance when first launching kernel, then I tried to change it, it failed to launch 4 times. I shut down the console and went back to ‘Start Lab’, now I just get the ‘Account Deactivated…’ message and can’t launch AWS console.
I waited about an hour and was able to get it to work.
I was able to launch the lab successfully this time. I guess, I just needed to wait a couple of hours.
@Jody_Lynch @mentallymental thank you for the messages. I am glad it’s working now. Happy Learning!
I’m having the same problem. I was about 20 mins into the first lab and the kernel suddenly disconnected and when I tried to re-start the notebook kernel I got the dreaded “Deactivated from AWS…” message. This REALLY, REALLY makes me NEVER want to use AWS going forward…
I guess I’ll wait a bit and try again…
sigh…
Hi @esanina , I’m having the same error after my kernal died and I tried to refresh the page.
Is there something you can do to resolve?
Hi Adam. Please make sure that you’re selecting the right instance type exactly as shown in the screenshot in the notebook. That is usually ml.m5.2xlarge but please double check. That is usually the problem when the kernel crashes. Hope this helps.
Hi Bart. Kindly fill out this form if you still can’t access the lab. We’ll resolve it asap. Thanks.
Hi @chris.favila , Yes, I double checked this when running the Kernal. But I closed the AWS instance to try refresh it and cannot get start AWS from the first Vocareum Labs page.
Hi Adam. Please fill out this form so you can reaccess the lab. Thanks!
Facing exact same issue.
I was in the middle of graded assignment and all in sudden Kernel got killed. I tried to restart it but it never recovered.
How long do we have to wait before attempting again. I just have 50 mins remaining to submit the Graded Exercise.
@esanina I am facing the same issue. As the kernel got inactive, I closed the console. Now when I try opening the console, it’s giving me account deactivation error. It’s already been an hour since I started the lab.
The AWS on top left corner on Vocareum Labs page shows Green, but nothing is happening on click (it’s not taking me to the AWS console)
I have filled out this form as well - https://forms.gle/pELSiqxCVevBW3uP9
Did your issue get resolved automatically after waiting for sometime?
What-if the issue is not resolved within 50mins of the remaining labs time?
Will you get a chance to complete the assignment later?
Hi Monica. You should be able to access the lab now. On your next attempt, please make sure that you use the same instance type shown on the screenshot in the notebook. That is most likely ml.m5.2xlarge but please double check. You might have to scroll down to the “All Instances” section to see it. If you use any other instance type, the kernel might crash, or your account might get deactivated.
Also, starting the lab might take up to 20 minutes because this is a retake.
Hope this helps!
Hi everyone! Closing this topic because there is a known solution. If you get a notification saying your AWS is deactivated, please fill out this form and we will work to re-enable your access.
On your next attempt, please make sure that you use the same instance type shown on the screenshot in the notebook. That is most likely ml.m5.2xlarge but please double check. You might have to scroll down to the “All Instances” section to see it. If you use any other instance type, the kernel might crash, or your account might get deactivated.
If you encounter other issues, please create (or search for) a topic here in our community. Our mentors would be glad to assist. Thank you!