I attempted to cancel my DeepLearning.AI Pro membership but could not find any cancellation option on the website after spending a significant amount of time navigating account and subscription pages. Directions given in support email are misleading as there is no “Manage Subscription” → “Cancel Pla…

Did you try this? It might work. From the learn.deeplearning.ai page, click on your Profile (the menu item farthest to the right in the toolbar). Click on the “Plan” item. You should see two cards, “Free” on the left, and “Pro” on the right. Click on the “Free” card, and see if that does it. I di…

Update: Another learner has reported that method does not work. I’ve raised the issue with the DL.AI staff, unfortunately they are out of the office for the holidays, so I don’t expect any resolution of this until 2026 arrives. @Community-Team , the FAQ documentation needs an update.

Please follow this thread (same topic, but it seems to be getting support): [image] Unable to cancel membership and got charged forcefully , despite sending multiple requests Machine Learning in Production OK, thanks for checking that. @chris.favila @Communit…

I’ll close this one to avoid double-posting.

No Cancelation Option Avaialble

Course Q&A Generative AI with Large Language Models

TMosh December 26, 2025, 11:19pm 4

Please follow this thread (same topic, but it seems to be getting support):

Topic		Replies	Views
Unable to cancel membership and got charged forcefully , despite sending multiple requests Machine Learning in Production week-module-1 , ai-discussions , dl-ai-learning-platform , coursera-platform	18	463	December 27, 2025
Unable to cancel membership and got charged forcefully. Ticket submitted, no response AI Discussions ai-discussions	12	338	May 22, 2026
How does billing work for the DeepLearning.AI Pro membership? Billing & Payments dl-ai-learning-platform	0	260	September 29, 2025
Unable to cancel membership and got charged forcefully, despite sending multiple requests AI Discussions ai-discussions	8	163	February 11, 2026
Unable to cancel my subscription AI For Everyone week-module-1 , dl-ai-learning-platform	3	309	May 28, 2026

No Cancelation Option Avaialble

Related topics