Unable to cancel membership and got charged forcefully , despite sending multiple requests

OK, thanks for checking that.

@chris.favila @Community-Team , it appears that the instructions for how to unsubscribe from the Pro plan needs an update, the “Manage Subscription” item shown here does not exist:

This is from a knowledge base article:

There may be other knowledge base articles with the same obsolete information.

Also it appears this isn’t clearly covered in any of the FAQ topics.