[Troubleshooting] Getting "ResourceLimitExceeded" when selecting `ml.m5.2xlarge`

I appreciate response but I’m not completely sure when to try? The message changed to ‘account is still in cleanup’. I’m assuming batch runs at midnight EST so tomorrow morning might work.

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Got the same error today:
Failed to start kernel
Failed to launch app [sagemaker-data-scien-ml-m5-2xlarge-58ec53cbfb4afb44281d61bdec8c]. ResourceLimitExceeded: The account-level service limit ‘Studio KernelGateway Apps running on ml.m5.2xlarge instance’ is 1 Apps, with current utilization of 1 Apps and a request delta of 1 Apps. Please use AWS Service Quotas to request an increase for this quota. If AWS Service Quotas is not available, contact AWS support to request an increase for this quota. (Context: RequestId: 03d89c84-038a-45d4-88ad-9bfbded952fe, TimeStamp: 1703740113.7461069, Date: Thu Dec 28 05:08:33 2023)

I have submitted a form. Please let me know what else I need to do.

Thanks

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Facing the similar issue, have submitted the form as well. Any resolution please?

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Hi , I am getting this issue as well with the following error:
Failed to start kernel
Failed to launch app [sagemaker-data-scien-ml-m5-2xlarge-58ec53cbfb4afb44281d61bdec8c]. ResourceLimitExceeded: The account-level service limit ‘Studio KernelGateway Apps running on ml.m5.2xlarge instance’ is 1 Apps, with current utilization of 1 Apps and a request delta of 1 Apps. Please use AWS Service Quotas to request an increase for this quota. If AWS Service Quotas is not available, contact AWS support to request an increase for this quota. (Context: RequestId: d3a0c68c-fba5-4548-96e4-5e17e1c302d1, TimeStamp: 1703743236.2960558, Date: Thu Dec 28 06:00:36 2023)

I have reported this issue as well and filled the form shared above, please help with a resolution asap. Thanks,

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Hello @chris.favila

I am getting the same error as well. I am in Lab 2.

Failed to start kernel
Failed to launch app [sagemaker-data-scien-ml-m5-2xlarge-58ec53cbfb4afb44281d61bdec8c]. ResourceLimitExceeded: The account-level service limit ‘Studio KernelGateway Apps running on ml.m5.2xlarge instance’ is 1 Apps, with current utilization of 1 Apps and a request delta of 1 Apps. Please use AWS Service Quotas to request an increase for this quota. If AWS Service Quotas is not available, contact AWS support to request an increase for this quota. (Context: RequestId: a7220086-2016-4e8a-88e9-d6f962f21043, TimeStamp: 1703746310.154103, Date: Thu Dec 28 06:51:50 2023)

Could you please look into it?

Thanks

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Hi @chris.favila, I’m getting a similar error with Lab 3:

Failed to start kernel
Failed to launch app [sagemaker-data-scien-ml-m5-2xlarge-58ec53cbfb4afb44281d61bdec8c]. ResourceLimitExceeded: The account-level service limit ‘Studio KernelGateway Apps running on ml.m5.2xlarge instance’ is 1 Apps, with current utilization of 1 Apps and a request delta of 1 Apps. Please use AWS Service Quotas to request an increase for this quota. If AWS Service Quotas is not available, contact AWS support to request an increase for this quota. (Context: RequestId: ea7a9cb7-0dc9-4c6f-b786-786e552c3ae7, TimeStamp: 1703748168.0561564, Date: Thu Dec 28 07:22:48 2023)

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Hi everyone! This topic is for learners who get this message when selecting the correct instance type:

Failed to start kernel
Failed to launch app [sagemaker-data-scien-ml-m5-2xlarge-58ec53cbfb4afb44281d61bdec8c]. ResourceLimitExceeded: The account-level service limit ‘Studio KernelGateway Apps running on ml.m5.2xlarge instance’ is 1 Apps, with current utilization of 1 Apps and a request delta of 1 Apps. Please use AWS Service Quotas to request an increase for this quota. If AWS Service Quotas is not available, contact AWS support to request an increase for this quota.

This problem has been reported to our partners. We will post updates here as soon as we hear from them.

You can scroll to the bottom of this topic and set it to Watching if you want to be notified of all new replies:


For other learners:

  • Please avoid replying here if you have a different problem (i.e. NOT a ResourceLimitExceeded issue). You can create a separate topic for that.

  • Also please avoid posting “this happens to me as well” (or similar messages) to avoid flooding the thread. As mentioned, we’ve already informed our partners and they are looking into it. It might take a while because of the holiday season.

  • Another workaround is to follow Chirag’s advice here. You can also refer here if you need screenshots for reference.

  • For other lab concerns, please refer here.

While waiting for the fix, you can first submit the labs so it is marked as completed (see item 6 of the FAQ here ). You can come back to them when the issue is resolved. To know the exact dates when your lab access expires, you can reach out to the Learner Help Center (instructions here ). The support agents there should be able to check your account and give you the final date.

Thank you, and hoping to give you some good news soon!

temporarily marking this as the solution for visibility

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I faced the same issue and I did the following:-
In the jupyter notebook, on the left sidebar called “Running Terminals and kernels”, shutdown everything Running instances, running apps, kernel sessions and teminal sessions.
And then follow the same procedure it didn’t show the error.

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Tried this and I confirm that it works for me. I also had the issue described above and shutting down all kernels and closing notebook, and re-opening notebook + selecting indicated kernel works

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Worked for me, thanks!

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TRY THIS!!!
In the jupyter notebook, on the left sidebar called “Running Terminals and kernels”, shutdown everything Running instances, running apps, kernel sessions and teminal sessions.
And then follow the procedure.

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TRY THIS!!!
In the jupyter notebook, on the left sidebar called “Running Terminals and kernels”, shutdown everything Running instances, running apps, kernel sessions and teminal sessions.
And then follow the procedure.

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Glad it helped…

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I can confirm that this solution worked for me!

thanks, this works.

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How to solve this?

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This worked for me as well - thank you @Chirag_Arora0901 !

I used the tip from @Chirag_Arora0901 below, it worked.

Hi Team, If this lab is having problem in run time, please let me know and I can ask for a refund. Such a waste of time. The Kernel is restarting multiple times due to death in code -
trainer.train()

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It feels great when your solution works for other people, glad I could help.

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