Troubleshooting: Problem with Lab Access and Start Time

Hi everyone! We have more people looking into the Sagemaker domain problem but unfortunately, it’s not yet solved. I will follow up again tomorrow and see if I can get an ETA.

To know the exact dates when your lab access expires, you can reach out to the Learner Help Center (instructions here). The support agents there should be able to check your account and give you the final date. From a previous conversation with Coursera, they said that purchasing a Certificate (i.e. not a monthly subscription) should have a validity of 180 days from the time of payment. Within that period, you should be able to access the labs even after completion. You can confirm this policy for your account in the Learner Help Center.

On another note, if you have a question that is not related to lab access, kindly create a new topic instead outside this thread. That will make this topic less flooded so we can find information easier.

If you are new to this thread, you can see previous updates about the Sagemaker domain issue in the posts highlighted in yellow above.

That’s all for now. Thank you!