Troubleshooting: Problem with Lab Access and Start Time

Hi,
I have a problem working with the week three lab. When I try to execute the first section overwritten “Test your function with the next cell:” nothing happens. It worked in the beginning but now I am not getting any output or error messages.
I have restarted & rebooted the kernel and tried different browsers…
Any ideas ?
Cheers Thomas

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Hello, in Lab 2, my kernel crashes every time I start the training. As a result, I cannot complete the lab. I have not made any changes to the code provided in the notebook.


Please see a screenshot attached.

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Hi! Sorry to hear about the trouble with the lab. I see your account is reactivated in the latest batch. On your next attempt, please get your AWS account ID and send it to me via direct message. It should be on the upper right of the AWS Console after you launch it from the Vocareum Lab page. I’ll send it to our engineer for checking. But hopefully, the lab will already work on your next try. Thank you!

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Hi Ravi. Kindly see the marked solution for this topic. It’s highlighted at the start of the thread. Thanks!

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Hi Thomas. To keep our forum organized, kindly create a new topic for your query because it is not a lab access issue. A mentor should be able to help with your request when they see the new topic. Thank you!

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Hi Maria. I replied to your topic outside this thread. Hope it helps. We can continue the conversation there because this is not a lab access issue.

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Hello, the kernel just died again. I have done all you suggested, however it didn’t help. Please advise?

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Hi, I tried completing the assessment but my kernel crashed but I got the reason from the FAQ. But on subsequent try to open my AWS lab, it’s stuck at ‘yellow’ icon and says “Your lab is starting…Please wait”. I read the FAQs which says it may take upto 20minutes, but I’m positive I’ve waited more than that.

Thanks in advance.

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Hi just a follow up, it opened after 30mins or so. Thanks though.

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Hello,
I am not able to access the Labs without subscription. When I do Launch App it takes me to community forum not really launches app to access AWS console. Appreciate any help!

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Hi Aswin. Please check the FAQ in the accepted solution for this topic. Item 3 might answer your question. Thanks.

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Hello,

I was able to enter the lab and work on it, until kernel stopped at some point of the lab. Since then I can’t start the lab anymore, AWS button stays in red and a notification saying my account is deactivated since the date the problem happened is shown.

How to unblock? Thanks in advance.

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Hi Higi, and welcome to the community! Please see the accepted solution for this topic. It’s highlighted at the top. You can also look at the FAQ referenced several times in the replies on this thread. You will see a form there that you can fill out to have your account reactivated. Hope this helps!

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Yesterday I started the lab and it worked fine, I could not finish the project so I closed all of the console windows. When I came back later, I could not start the lab and it shows this message
“AWS account deactivated at 2023-12-11T05:17:38-08:00”

I waited for more than 20 mins but still it doesn’t open.

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I started the lab yesterday and wanted to resume today, so I opened Coursera and clicked on Launch App again for the Lab. Now, when I go to start lab, it turns yellow and shortly after red: Lab is in state: CREATE_FAILED, please end lab and wait for it to complete.

I have no open Tabs with it, and re-opened Coursera etc already.

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Hello, my AWS account was deactivated as well. I filled up the google form but haven’t heard back yet.

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The instructions for this thread say it can take 24 to 48 hours to fix your account.

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Hi Luka, and welcome to the community! Please fill out this form and we will reach out when you can retry the lab. Thanks!

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Hi. I cannot access the lab. It says Account deactivated. I have waited for 1 day and still get the same message.

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Hi

Yesterday when i opened it for 1st time, it was working fine. But today when I again opened it, there is this. It is saying me to create a sagemaker domain.

I have cleared my history and also allowed cookies.

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